Sr. HR Manager (HR Operations Head)
Job Summary
- To manage COPSSC HR Operations programs and projects. Interfaces extensively with other lines of business and support functions (Finance, Legal, Operations, Human Resources partners). Responsible for ensuring compliant and well managed payroll, HR Help Center and compensation and benefits operations resulting in client and associate satisfaction. Drives COPSSC HR Operations enhancement projects for new and current processes and applications.
Major Responsibility:
- Lead and/or partner with diverse cross-functional project teams in support of design and delivery of COPSSC HR programs and processes
- Risk and Compliance - Drive risk management activities for the function (i.e. identification, assessment, mitigation, monitoring) and compliance program against regulatory requirements, internal policies, and procedures
- People Management – Leads a team of HR operations people leaders and processers to ensure accurate and timely processing of payroll and compensation and benefits transactions.
- Project Management - complete project assessment, see project through completion, conduct final analysis, and ensure closure of projects within timelines
- Vendor Management - manage relationship with external vendors
- Budget Management – Ensures delivery on financial commitments
- Process Improvement – Create and implement initiatives to drive efficiencies
- Planning and managing events, e.g. wellness programs
- May be assigned / rotated across other related sub-functions including but not limited to sub-functions within Human Resources
- Other job-related duties that may be assigned from time to time
JOB SPECIFICATIONS/QUALIFICATIONS
- Graduate of a bachelor’s degree or equivalent work experience
- At least 6 years’ experience in managing Philippine payroll, compensation and benefits administration, and HR help desk
- Knowledge in Philippine labor and compensation laws and regulations
- Strong analytical and problem-solving skills
- Process Excellence
- Project management
- Vendor management
- Stakeholder management
- Performance management
- Preferably with experience on the following platforms/systems: ADP Global View, Workday, and Salesforce
- Amenable to work in Alabang and in a hybrid set up
- Amenable to work in a mid-shift schedule
No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
